Dear Customer, Thank you for your contact.
International express delivery will be affected by weather, customs inspection, holidays, etc. Sometimes the parcel may not be updated with logistics for about a week. This is normal.
If your order has not been updated for more than 15 days, please contact us through the following ways:
Submit a ticket: Submit a ticket through our official website and we will reply your question as soon as possible.
Email Contact: Send an email to contact@uporpor.com.
WhatsApp: You can also communicate with us directly via WhatsApp, our number is +852 5745 4288.
Thank you.
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