Dear customer, thank you for your attention!
Our return and exchange policy provides you with a 30-day return and exchange period, and the starting date is the date you sign for the package. Please note that we will not be able to provide returns, exchanges and refunds after 30 days.
If you did not purchase shipping insurance for your order, please note that the return shipping costs will be borne by you, and the refund amount does not include the original shipping costs.
During the 30-day return and exchange period, if you are not satisfied with the product or have any changes in your needs, we will try our best to help you. Please ensure that the item is in unused, undamaged condition and retains the original packaging.
For more details, please check tthe link here.
RETURNS & EXCHANGES (uporpor.com)
If you need to handle a return or exchange, please contact our customer service team, who will provide you with detailed operating instructions. Thank you for your understanding and support!
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