What can I do if the lights on the dress I received don't work?

Dear customer, we are very sorry that you have encountered this problem. In case the skirt light does not work, you can follow the steps below to try to solve the problem:

• Purchase batteries: Please purchase 3 x 1.5V AAA batteries by yourself first.

• Locate the battery compartment: Locate the battery compartment on the waist of the skirt.

• Install the batteries: Open the battery compartment, when installing the batteries, please pay attention to the direction of the positive and negative poles, installing the wrong batteries may cause the light not to light up.

• Check the wire connection: Find the wire connection at the battery compartment and check if the wire is well connected.

If you still can't solve the problem by following the above steps, please provide some pictures or videos and contact our customer service team. We will provide you with further assistance as soon as possible. Thank you very much for your understanding and cooperation!